FAQ - Frequently Asked Questions

Below you’ll find answers to our most common questions about shipping, customization, delivery times, and our gift boxes.
If you need help with anything else, we’re always here for you — just reach out to our team. 💛

📦 SHIPPING & DELIVERY

Do you offer free shipping?

Yes! We offer free U.S. shipping on all orders placed on arinnagifts.com.

How long does delivery take?

Our gift boxes are hand-packed in Dallas, TX.
Typical delivery times:

• Processing: 1-2 business day

• Shipping: 5–8 business days (free shipping)

• Upgrades: Priority and Express options are available at checkout.

Do you offer international shipping?

Not at the moment — we currently ship within the United States.

🎁 GIFT BOX CUSTOMIZATION

Can I add a gift message?

Absolutely! Every box includes a complimentary custom message card.
You can add your message at checkout.

Can I customize the items inside the box?

Most of our boxes are curated as shown, but we do accept limited swap requests depending on availability.
Feel free to contact us before placing your order.

Do you include price tags?

Never — gift boxes never include receipts or prices.

🛍️ ORDERS & TRACKING

Where can I track my order?

Once your box ships, you will receive a tracking link via email.
You can also use our Track Order page.

I made a mistake in my shipping address — can I fix it?

If your order has not shipped yet, we can absolutely update it.
Please contact us as soon as possible.

💛 ABOUT OUR GIFT BOXES

Where are your boxes packed?

All gift boxes are proudly hand-packed with care in Dallas, Texas.

Do you use premium packaging?

Yes — all boxes include ribbon, and protective packaging for a beautiful unboxing experience.

📩 NEED EXTRA HELP?

We're always happy to assist.
You can reach our support team anytime via:

📧 info@arinnagifts.com
📞 Or message us directly through the website chat.